Businesses are growing more aware of the
 need to understand and implement at least the basics of search engine 
optimization (SEO). But if you read a variety of blogs and websites, 
you’ll quickly see that there’s a lot of uncertainty over what makes up 
“the basics.” Without access to high-level consulting and without a lot 
of experience knowing what SEO resources can be trusted, there’s also a 
lot of misinformation about SEO strategies and tactics.
1. Commit yourself to the process. SEO 
isn’t a one-time event. Search engine algorithms change regularly, so 
the tactics that worked last year may not work this year. SEO requires a
 long-term outlook and commitment.
2. Be patient. SEO isn’t about instant 
gratification. Results often take months to see, and this is especially 
true the smaller you are, and the newer you are to doing business 
online.
3. Ask a lot of questions when hiring an
 SEO company. It’s your job to know what kind of tactics the company 
uses. Ask for specifics. Ask if there are any risks involved. Then get 
online yourself and do your own research—about the company, about the 
tactics they discussed, and so forth.
4. Become a student of SEO. If you’re 
taking the do-it-yourself route, you’ll have to become a student of SEO 
and learn as much as you can. Luckily for you, there are plenty of great
 web resources (like Search Engine Land) and several terrific books you 
can read. (Yes, actual printed books!) See our What Is SEO page for a 
variety of articles, books and resources.
5. Have web analytics in place at the 
start. You should have clearly defined goals for your SEO efforts, and 
you’ll need web analytics software in place so you can track what’s 
working and what’s not.
6. Build a great web site. I’m sure you 
want to show up on the first page of results. Ask yourself, “Is my site 
really one of the 10 best sites in the world on this topic?” Be honest. 
If it’s not, make it better.
7. Include a site map page. Spiders 
can’t index pages that can’t be crawled. A site map will help spiders 
find all the important pages on your site, and help the spider 
understand your site’s hierarchy. This is especially helpful if your 
site has a hard-to-crawl navigation menu. If your site is large, make 
several site map pages. Keep each one to less than 100 links. I tell 
clients 75 is the max to be safe.
8. Make SEO-friendly URLs. Use keywords 
in your URLs and file names, such as your-domain.com/red-widgets.html. 
Don’t overdo it, though. A file with 3+ hyphens tends to look spammy and
 users may be hesitant to click on it. Related bonus tip: Use hyphens in
 URLs and file names, not underscores. Hyphens are treated as a “space,”
 while underscores are not.
9. Do keyword research at the start of 
the project. If you’re on a tight budget, use the free versions of 
Keyword Discovery or WordTracker, both of which also have more powerful 
paid versions. Ignore the numbers these tools show; what’s important is 
the relative volume of one keyword to another. Another good free tool is
 Google’s AdWords Keyword Tool, which doesn’t show exact numbers.
10. Open up a PPC account. Whether it’s 
Google’s AdWords, Microsoft adCenter or something else, this is a great 
way to get actual search volume for your keywords. Yes, it costs money, 
but if you have the budget it’s worth the investment. It’s also the 
solution if you didn’t like the “Be patient” suggestion above and are 
looking for instant visibility.
11. Use a unique and relevant title and 
meta description on every page. The page title is the single most 
important on-page SEO factor. It’s rare to rank highly for a primary 
term (2-3 words) without that term being part of the page title. The 
meta description tag won’t help you rank, but it will often appear as 
the text snippet below your listing, so it should include the relevant 
keyword(s) and be written so as to encourage searchers to click on your 
listing. Related bonus tip: You can ignore the Keywords meta tag, as no 
major search engine today supports it.
12. Write for users first. Google, 
Yahoo, etc., have pretty powerful bots crawling the web, but to my 
knowledge these bots have never bought anything online, signed up for a 
newsletter, or picked up the phone to call about your services. Humans 
do those things, so write your page copy with humans in mind. Yes, you 
need keywords in the text, but don’t stuff each page like a Thanksgiving
 turkey. Keep it readable.
13. Create great, unique content. This 
is important for everyone, but it’s a particular challenge for online 
retailers. If you’re selling the same widget that 50 other retailers are
 selling, and everyone is using the boilerplate descriptions from the 
manufacturer, this is a great opportunity. Write your own product 
descriptions, using the keyword research you did earlier (see #9 above) 
to target actual words searchers use, and make product pages that blow 
the competition away. Plus, retailer or not, great content is a great 
way to get inbound links.
14. Use your keywords as anchor text 
when linking internally. Anchor text helps tells spiders what the 
linked-to page is about. Links that say “click here” do nothing for your
 search engine visibility.
15. Build links intelligently. Begin 
with foundational links like trusted directories. (Yahoo and DMOZ are 
often cited as examples, but don’t waste time worrying about DMOZ 
submission. Submit it and forget it.) Seek links from authority sites in
 your industry. If local search matters to you (more on that coming up),
 seek links from trusted sites in your geographic area — the Chamber of 
Commerce, local business directories, etc. Analyze the inbound links to 
your competitors to find links you can acquire, too. Create great 
content on a consistent basis and use social media to build awareness 
and links. (A blog is great for this; see below.)
16. Use press releases wisely. 
Developing a relationship with media covering your industry or your 
local region can be a great source of exposure, including getting links 
from trusted media web sites. Distributing releases online can be an 
effective link building tactic, and opens the door for exposure in news 
search sites. Related bonus tip: Only issue a release when you have 
something newsworthy to report. Don’t waste journalists’ time.
17. Start a blog and participate with 
other related blogs. Search engines, Google especially, love blogs for 
the fresh content and highly-structured data. Beyond that, there’s no 
better way to join the conversations that are already taking place about
 your industry and/or company. Reading and commenting on other blogs can
 also increase your exposure and help you acquire new links. Related 
bonus tip: Put your blog at yourdomain.com/blog so your main domain gets
 the benefit of any links to your blog posts. If that’s not possible, 
use blog.yourdomain.com.
18. Use social media marketing wisely. 
If your business has a visual element, join the appropriate communities 
on Flickr and post high-quality photos there. If you’re a 
service-oriented business, use Quora and/or Yahoo Answers to position 
yourself as an expert in your industry. Any business should also be 
looking to make use of Twitter and Facebook, as social information and 
signals from these are being used as part of search engine rankings for 
Google and Bing. With any social media site you use, the first rule is 
don’t spam! Be an active, contributing member of the site. The idea is 
to interact with potential customers, not annoy them.
19. Take advantage of local search 
opportunities. Online research for offline buying is a growing trend. 
Optimize your site to catch local traffic by showing your address and 
local phone number prominently. Write a detailed Directions/Location 
page using neighborhoods and landmarks in the page text. Submit your 
site to the free local listings services that the major search engines 
offer. Make sure your site is listed in local/social directories such as
 CitySearch, Yelp, Local.com, etc., and encourage customers to leave 
reviews of your business on these sites, too.
20. Take advantage of the tools the 
search engines give you. Sign up for Google Webmaster Central, Bing 
Webmaster Tools and Yahoo Site Explorer to learn more about how the 
search engines see your site, including how many inbound links they’re 
aware of.
21. Diversify your traffic sources. 
Google may bring you 70% of your traffic today, but what if the next big
 algorithm update hits you hard? What if your Google visibility goes 
away tomorrow? Newsletters and other subscriber-based content can help 
you hold on to traffic/customers no matter what the search engines do. 
In fact, many of the DOs on this list—creating great content, starting a
 blog, using social media and local search, etc.—will help you grow an 
audience of loyal prospects and customers that may help you survive the 
whims of search engines.
Need more advice and guidance on the tips above? Be sure to see our other SEO resources in this blog SEO section:
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